Common queries answered
Frequently asked Questions
Fast delivery & get refunds for any issuesItems marked on their detail page with a “Fast delivery ” label after selecting shipping method can enjoy the following benefits:
· 1,00€ coupon code if delayed · Refund if package lost
· Refund if items damaged · Refund if no delivery in 35 days
· 1,00€ coupon code if delayed · Refund if package lost
· Refund if items damaged · Refund if no delivery in 35 days
Free returns within 90 daysNot satisfied with your order? Send it back within 90 days after order was placed. The first return on each order is free (up to 5 times per month).
Locate your order and click “Change Address,” or send the address to customer service to have them update it for you.
You can contact us via internal messaging, email, or WhatsApp.